FAQs / Policies
All Sales are final due to all items being custom made
If you have any additional questions not answered below, please email Laceyraedesigns@yahoo.com
Our current turn around time is 7-10 business days until shipment plus delivery time. Please let me know prior to purchasing if you need items sooner. I hope you find what you're looking for, feel free to contact me with any questions.
Returns will not be accepted, as our items are personalized and custom made to order unless there is an error on our part. Once you order has been placed it cannot be cancelled or the information changed. All personalization is final. Please ensure the information provided on the order is accurate.
Should you be not satisfied with your order, please contact us within one week of your order being delivered.
We use USPS or our shipments. Average ship times are 2-4 business days. Please make sure the shipping address on the order is correct. If the package is sent to the wrong address, it will be the customers expense re-place/re-ship